Retail Store Evaluation Survey Template

Retail store evaluation survey template with questions for evaluating retail store purchase value, range of options for product selections, quality of merchandise and more. Use this questionnaire as an example or sample survey, or you can directly use this template in your QuestionPro survey. This retail survey template was created with expert consultaion from the retail and logistics industry, to get you the best quality survey responses.

Dear Customer:

As the manager of [COMPANY], I want to thank you for giving us the opportunity to serve you. Please help us to serve you better by taking a couple of minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations. Attached, you will find a coupon good for ...... We hope that you will accept this as a token of our good will.



The following questions evaluate your views of the store you visited.

Please indicate your opinions about each of the following statements.
Very Strongly Agree Strongly Agree Agree Disagree Strongly Disagree Very Strongly Disagree
Stores are conveniently located.
Store hours are appropriate for my shopping needs.
Store atmosphere and decor are appealing.
A good selection of products present.
(Store) has the lowest prices in the area.
Merchandise sold is of the highest quality.
The merchandise sold is a good value for the money.
Merchandise displays are attractive.
Advertised merchandise in stock.
Overall, I am very satisfied with the store.
I am very satisfied with the price I paid for what I bought.
I am very satisfied with the merchandise I bought.
Thank you for your feedback. We sincerely appreciate your honest opinion and will take your input into consideration while providing products and services in the future.

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